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姓名 社區管委會 信箱
電話 04-25287702 社區 涵玉
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通報時間 2020-12-31
您好: 我們社區的汙水設備保固到110年1月30,目前有一台F-05U汙泥沉水幫浦已故障近半年,中間維護廠商(五蘊及國霖)認定該顆馬達因電流過大故障,我們也有找原安裝廠商:綠珖環保科技公司來看,綠珖故障排除後有恢復正常,但隔天後故障,是否可幫忙聯絡綠珖廠商去確認該顆馬達是否正常?
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您好,因連續假期,需等上班日才能聯絡相關事宜。謝謝 業務部
管委會您好,工務部已與綠珖廠商聯繫,廠商表示:上次前往協助排除故障,原因為汙水池內無定期清潔,導致髒污阻塞馬達,進而造成馬達電流過大而故障,經清潔後已恢復正常使用。建請管委會定期清潔汙水池,以利馬達正常運作,新年快樂,謝謝。 業務部
今天有請維護廠商過來看,有把馬達抽出來看,無異物卡住,問題依舊,不是綠珖廠商所說的阻塞問題,真正問題是馬達有問題,電流一直大於1.5安培,從2018年自今皆是(查五蘊維護單),故管委會才懷疑馬達是不是一開始就有問題 社區管委會
您好:在補充,今天五蘊廠商檢修的結果: 馬達拉出來檢查,運轉聲音非常大,電流都超過1.5A,判定馬達有問題,不知道綠珖廠商保固日期110年1月30日的保固範圍是否包括這台? 社區管委會
管委會您好 公司與社區保固已截止,綠珖廠商給社區的設備保固尚未到期,公司已將管委會提出的問題轉達給綠珖廠商,後續將由廠商直接與管委會聯繫處理。 維修部
您好: 綠珖這星期有來幫忙看問題,答應幫忙更換電譯器,問題已解決,感謝協助 社區管委會
您好,已收到通知,謝謝 維修部
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